Effective date: 9 Nov 2026
Data controller
Code Rent Co., Ltd. is the controller of the personal data collected through serverhavn.com. This policy is written for the EU General Data Protection Regulation (GDPR) and Thailand's Personal Data Protection Act (PDPA).
What we collect
- Account data: name, email, company, CVR or VAT number, country and your password in hashed form.
- Order data: what you bought, the amounts, the exchange rate, the receipt number, when you accepted the terms, and the card brand and last four digits. We never receive your full card number or CVC.
- Messages: name, email, company and the text you send through the Talk to sales form.
- Access details: passwords or keys you give us to deliver the service, kept in an encrypted password manager.
- Technical data: IP address and server logs, for security and abuse prevention.
Why we use it, and the legal basis
- To deliver the service, take payment and issue receipts (performance of a contract).
- To keep accounting records as the law requires (legal obligation).
- To keep the website secure and prevent fraud (legitimate interests).
- To measure how the website is used, only if you accept analytics cookies (consent).
Who receives it
- Stripe, to process payments.
- The email and hosting providers we use to send receipts and run the website.
- Analytics tools, only if you accept analytics cookies.
We do not sell your personal data.
Transfers outside the EU
Our team works from Thailand, so your data is processed outside the EU. The transfer is necessary to perform our contract with you, and our providers use recognised safeguards such as Standard Contractual Clauses.
How long we keep it
- Account data: while your account exists, deleted within 30 days after you ask us to close it.
- Orders and receipts: 5 years, as required by Thai accounting law.
- Access details: deleted when the service ends.
- Messages: 2 years.
Your rights
You can ask for access, correction, deletion, restriction, a portable copy, object to processing, and withdraw consent at any time. Email us at the address below. If you live in Denmark you can complain to the Danish Data Protection Agency (Datatilsynet); in Thailand, to the Personal Data Protection Committee (PDPC).
Cookies
See our Cookie Policy.
Who we are and how to reach us
Serverhavn is an IT service brand operated by Code Rent Co., Ltd., a company registered in Thailand.
Address: 9 Soi Ramkhamhaeng 68 Yaek 1-5, Hua Mak, Bang Kapi, Bangkok 10240, Thailand
Email: [email protected]
Phone: +66 94 041 6449