Effective date: 9 Nov 2026
1. Agreement
These terms apply to your use of serverhavn.com and to every service you buy from us. By creating an account, paying a quote or placing an order you agree to these terms and to our Payment Policy, Refund & Cancellation Policy, Service Delivery Policy and Privacy Policy.
2. Your account
- Give us an accurate name, email address and, if you buy for a company, its name and CVR or VAT number, and keep them up to date.
- Keep your password confidential. You are responsible for orders placed from your account.
- You must be at least 18 years old, or buy on behalf of a company you are authorised to represent.
3. Orders and contract
When you press the pay button you make an offer to buy the selected service. A binding contract is formed when the payment is approved and we show a confirmation page with your receipt number. We do not accept an order whose payment is not approved.
4. Prices and payment
Prices are shown in euro (EUR) and charged to your card in Thai baht (THB) at the amount shown before you pay. Every order is a one-time payment and does not renew automatically. Quote prices are agreed with our sales team case by case. Details are in our Payment Policy.
5. Refunds
Business purchases are not refundable once work has started. Consumers in the EU and EEA have a statutory right of withdrawal. Both are explained in our Refund & Cancellation Policy.
6. The service
We deliver services remotely as described in our Service Delivery Policy, with reasonable skill and care. We cannot guarantee that every problem can be solved, in particular problems caused by your hosting provider or by third-party software.
7. Access details
When you give us passwords or access to a server, we use them only to provide the service you bought and keep them in an encrypted password manager. You can change or revoke access at any time. We delete access details when the service ends.
8. Acceptable use
You may not use our services for anything unlawful, to send spam, to attack other systems, to spread malware, or to run unlicensed software. We may stop the service immediately if we find such use.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect damages, loss of profit, or loss of data that you did not back up. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits rights that consumer law gives you.
10. Changes to these terms
We may update these terms from time to time. The version published on this page when you place an order applies to that order.
11. Governing law
These terms are governed by the laws of the Kingdom of Thailand. If you are a consumer living in the EU, you also keep the protection of the consumer law of your country of residence. Please contact us first so we can try to solve any problem directly.
Who we are and how to reach us
Serverhavn is an IT service brand operated by Code Rent Co., Ltd., a company registered in Thailand.
Address: 9 Soi Ramkhamhaeng 68 Yaek 1-5, Hua Mak, Bang Kapi, Bangkok 10240, Thailand
Email: [email protected]
Phone: +66 94 041 6449