Effective date: 9 Nov 2026
What you are paying for
Serverhavn sells remote IT services: server setup and monthly server care, private AI and automation setups, secure remote-work kits, domain and email setup, and prepaid Remote IT hours. Services are sold as prepaid packages on this website, or as quotes issued by our sales team. No physical goods are shipped.
One-time payments, no automatic renewal
- Each purchase is a single card payment for the item you choose. We do not store your card and never charge it again automatically.
- When a package is about to end, you decide whether to buy the next period.
Prices and currency
- Prices are shown in euro (EUR), because most of our customers are based in Europe.
- Payments are processed in Thai baht (THB). Before you pay, the order summary shows the EUR price and the exact THB amount that will be charged, converted at the latest European Central Bank reference rate and rounded to whole baht.
- The THB amount shown is the final amount we charge. If your card is in another currency, your card issuer may apply its own exchange rate or a foreign transaction fee, which is outside our control.
- Prices may change. The price shown when you place an order is the price for that order.
Accepted payment methods
We accept the credit and debit cards supported by our payment provider, such as Visa and Mastercard. Payments are processed by Stripe. Your bank may ask you to confirm the payment with 3-D Secure.
Payment security
You enter your card details directly on Stripe's payment page. Card numbers and CVC codes never pass through or stay on our servers. We only receive the payment result, the card brand and the last four digits, which we print on your receipt.
How to place an order
- Create an account or log in, or open the quote link you received from our sales team.
- Check the item, the EUR price and the THB amount to be charged.
- Accept the terms and press pay to continue to Stripe's payment page.
- After a successful payment we show a confirmation page and email your PDF receipt.
Failed or declined payments
If a payment is declined or cancelled, the order stays unpaid and your card is not charged. You can try again with the same or another card.
Receipts
Every payment gets an automatic PDF receipt, with your company name and CVR or VAT number if you entered them. You can download it again from your account or from the link in the email.
Questions about a charge
If you do not recognise a charge or think you were charged incorrectly, contact us first with your receipt number and we will look into it right away.
Who we are and how to reach us
Serverhavn is an IT service brand operated by Code Rent Co., Ltd., a company registered in Thailand.
Address: 9 Soi Ramkhamhaeng 68 Yaek 1-5, Hua Mak, Bang Kapi, Bangkok 10240, Thailand
Email: [email protected]
Phone: +66 94 041 6449