Effective date: 9 Nov 2026
What we provide
- Server Care for one server for the period you buy: security updates and patches, uptime monitoring with alerts, weekly backup checks, and fixes for problems on the server.
- Server setup: a new server at an EU hosting provider, in your own account, with hardening, firewall, SSL, Docker, backups and monitoring.
- Private AI & automation setup: an AI chat and workflow automation installed on your server.
- Secure nomad kit: personal VPN, password manager, two-factor login and encrypted laptop backup, set up for one person.
- Domain, email & workspace setup: email on your own domain, with SPF, DKIM and DMARC.
- Remote IT hours: prepaid hours for any other work, to be used within 12 months of payment.
How the service is delivered
- All services are delivered electronically: by remote access, email and, when needed, video call. No physical goods are shipped.
- After payment we email you within one business day (Monday to Friday, Bangkok time) to collect access details and agree a start.
- Most setups are finished within 5 business days after we have all access details. We tell you when the work is done, with a summary of what we did.
- A Server Care period starts on the day we receive access to the server.
Your part
- Server rental, domains and third-party software subscriptions are paid by you directly to those providers.
- Give us correct access details and tell us when they change.
- Use only properly licensed software.
Limits of the service
Remote services do not include hardware repair, on-site work or building new software. If you need work outside the scope, we quote it separately before starting.
Renewal
Packages do not renew automatically. To continue, buy the next period on the website or ask for a new quote.
Who we are and how to reach us
Serverhavn is an IT service brand operated by Code Rent Co., Ltd., a company registered in Thailand.
Address: 9 Soi Ramkhamhaeng 68 Yaek 1-5, Hua Mak, Bang Kapi, Bangkok 10240, Thailand
Email: [email protected]
Phone: +66 94 041 6449